It is the policy of source4ink to provide our customers with the highest quality products, at a competitive price. In order to achieve this, the following objectives have been incorporated into the way we perform our normal activities:
Quick delivery of the highest quality products.
Maintain a constant commitment to satisfy all customer requirements.
Never-ending pursuit of our corporate acceptance goal of "Zero Defects".
If our product fails to perform to your satisafaction within 3 years of purchase date, simply call us toll free at 1.888.477.0071 and we will assist you in resolving the problem. To expedite your assistance, please have your invoice number available at the time of call.
If we are unable to help you remedy the problem over the phone we will replace the cartridge for you.
Warranty does not cover:
Cartridges which are empty from use.
Cartridges not recognized or invalidated by the device resulting from customer failure to disable automatic firmware updates and/or cartridge protection features.
We cannot be held responsible for cartridges not recognized or invalidation caused by automatic firmware updates and/or cartridge protection features. This applies to all products.
Please make sure that the items you are returning were purchased from source4ink.com. Customers returning products that were not purchased from source4ink.com will not be issued any refunds or replacements.
If the defective product is required to be returned, please include a copy of invoice and mail to:
PO Box 96324
Las Vegas, NV 89193-6324